Global Mystery Shopping & Auditing services. Helion combines more than 15 years of extensive expertise in "Customer Experience" Measurement & Business Intelligence Programs. Our research, insights & consulting solutions have supported leading brands improving their customer service, operational efficiency & their marketing & sales strategies. We can provide you with consistency in measurement wherever your touch points are (see our multi-country listing as well). Global localized presence: > Helion Research is employing 250.000+ certified & experienced mystery shoppers & in over 100 countries. We do not subcontract. > Our own selected, trained & certified field force allows consistency in data gathering & data validation, ensuring valid & comparable results. Specialized: > Specialized in global mystery shopping & auditing programs. > Retail Performance, Brand recommendation, Business Intelligence, Shopping Experience, Pricing Research, POS-auditing. > Provider of leading brands, research institutes & consulting agencies around the world. Extensive experience: > 15+ years of experience in designing & executing global mystery shopping & auditing operations. Operating under the Helion brand since 2009. The benefits of working with Helion: > Consistency on all levels. Optimal data validity. With Helion you can have the comfort that your research results will be representative & accurate. > Comfort & dedication. One single provider, one single contact.

Full Service Market Research Agency

• - MRS, MSPA