The Market Intelligence Co. (TMIC) specialises in customised business to business (B2B) and industrial market research. We have the knowledge and understanding of what makes B2B and industrial markets unique and why they need to be treated differently to consumer markets. Our key areas of research expertise include: - Customer satisfaction and engagement - Customer loyalty, NPS® (Net Promoter Score®) - Employee satisfaction and engagement - Concept to market (new products/services) - Brand and corporate image - Channel/partner, routes to market effectiveness research - Mystery shopping For each project a dedicated consultant team is set up with senior researchers leading and playing a "hands-on" role in the project, assisted by our own dedicated national B2B field and coding team. We are accredited to both ISO 9001 and ISO 20252.

Full Service Market Research Agency

• - AMSRS, AMSRO